With over 90 years of experience in providing reliable, high-quality products to both corporate clients and general consumers all over the world, Mitsubishi Electric Corporation is a recognized world leader in the manufacture, marketing and sales of electrical and electronic equipment used in information processing and communications, space development and satellite communications, consumer electronics, industrial technology, energy, transportation and building equipment. Website: www.mitsubishi-electric.vn

Working location: Viettel Tower, 285 Cach Mang Thang 8 Street, Hoa Hung Ward, Ho Chi Minh City 

JOB PURPOSE

• The ERP Senior Executive will play a dual role within the IT ERP team.

• This member will be responsible for providing daily operational support for S/4 HANA system and will also be a key project member for the upcoming SAP integration project.

• This role is for ensuring the stability of our current operations while supporting the system integration.

JOB DESCRIPTION

A. MEVN Daily Operational Support (approx. 50%)

• Provide the first level functional support to business users for SAP S/4HANA

• Troubleshoot and resolve system issues, identify root causes, and coordinate with external vendors for resolution.

B. S/4HANA Integration Project Support (approx. 50%)

• Act as a key member of the S/4HANA project team, attending workshops and supporting the project manager.

• Assist the Data Migration phase by coordinating for the data extraction, cleansing, and validation tasks.

• Coordinate/Support the business teams for User Acceptance Testing (UAT).

• Assist Business users during the Training phase, coordinating with vendor for any Gap issue during the training.

• Provide post-go-live "Hypercare" support to Business users during the critical period after project Go-Live.

Others:

• Report to the Line Manager upon succession of any tasks accordingly

• Other project tasks assigned by Line Manager

EDUCATION

• Bachelor’s degree in information technology or related IT fields.

WORK EXPERIENCE REQUIREMENT

• Knowledge of business consulting (e.g., Supply Chain Management/ Project Management) is an advantage

• Having at least 3–4-year experiences in SAP support job (preferably MM/SD or Project System area in S/4 HANA environments)

• 2 years + experiences in participating in SAP implementation/ roll-out projects.

ABILITIES/SKILLS

• Problem solving and analytical thinking.

• Good communication skill in English (Intermediate level)

• Professionalism & Work Management

• Teamwork

CV english is required